Episode 36: A Conversation with Sheila Aird- Clinical Liaison for hospice at University of Chicago Medicine

Patients who are terminally ill and dying need to be heard and know they are not alone. It is essential to create an environment in which the person feels free to explore their concerns and openly express their feelings without feeling rejected or judged. Active listening involves many skills and components such as; relaxed yet engaged body posture, eye contact, reassuring touch, listening beyond or beneath the literal words said by a person to the deeper emotions, meaning, and needs.

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